Privacy Policy

Welcome to MautoAI. We respect your privacy and are deeply committed to protecting your personal data, particularly in the context of Artificial Intelligence integration and enterprise software. This privacy policy will inform you as to how we look after your personal and corporate data.

1. Information We Collect

We may collect, use, store, and transfer different kinds of data about you or your company, which we have grouped together as follows:

• Identity Data: includes first name, last name, username or similar identifier, and title.
• Contact Data: includes billing address, delivery address, email address, and telephone numbers.
• Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting, operating system and platform.
• Proprietary AI Training Data: Data provided strictly for the purpose of vectorization, RAG (Retrieval-Augmented Generation), or LLM fine-tuning. Note: We isolate this data strictly under enterprise protocols.

2. How We Use Your Data

We will only use your data when the law allows us to. Most commonly, we will use your data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal obligation.

3. Data Security & Custom LLM Deployments

Security is the foundation of our Custom Generative AI services. We have put in place mathematically rigorous security measures to prevent your data from being accidentally lost, used, or accessed in an unauthorized way.

When interacting with our custom-built AI agents or language models, your data is not passed to public training datasets for models like ChatGPT or Claude unless explicitly authorized for public API usage. Instead, we utilize private, isolated infrastructure to ensure absolute data sovereignty.

4. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

5. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.

If you wish to exercise any of the rights set out above, please contact us.

6. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact our data security team at: contact@mautoai.in or visit our Contact Page.